Shopkeeper was fined twice for parking in a parking lot even though he had paid the correct fees
A market trader received two parking fines in a city center parking lot – despite paying the fee correctly each time.
Tony Brown, from Burslem, was shocked to discover he had received a £ 50 penalty even though he paid to park using an app on his cell phone.
Although he provided proof that he had paid, Tony’s appeal against the ticket was dismissed – and quickly followed by another penalty notice for the same “violation”, again after paying over. the application.
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The 54-year-old, who runs Rock a Little Records in Macclesfield’s covered market, has a merchant parking pass meaning he can park all day for £ 2.20 .
He said: “After the first lockdown the parking lot became cashless, so I started using the PaybyPhone app. It was going well and I had used it to pay for parking three times a week at the Churchill Way parking lot with no issues.
“Then in April, I got a parking ticket saying I didn’t pay. I called and sent them proof from my phone that I paid on the app. I received a letter in return rejecting the appeal.
The response from the Cheshire East Council said that it is not allowed to use PaybyPhone in conjunction with a merchant’s license, and a ticket must be displayed in the vehicle next to the license.
Tony said: “I called them and they always said I must have a physical ticket in the window. In May, I received a letter in which I was going to follow up on the first ticket, but it was still a completely different parking ticket for the same thing.
“I called, but still got the same answer. On this occasion, I had paid more time than necessary on the application.
“It just doesn’t make sense. I paid the money securely against the Covid, I did the right thing. It took me so long – tried to go to the council office in Crewe, but couldn’t due to Covid. There are no face-to-face meetings.
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“I’ve been on the phone for ages, waiting to talk to someone, passing me off. It’s a problem and a stress, it made me so frustrated and angry.
The Cheshire East Council said it would speak to Tony to “come to an amicable solution”. A spokesperson said, “We are sorry to hear that there was an issue with a merchant in the market paying for parking through our phone app.
“If this person paid for parking and got a ticket, we would be very happy to speak with them so that we can come to an amicable solution and hopefully prevent such problems from happening again. “